Using Our Website: Carts vs Quotes
Our website offers a unique and convenient multi-basket system that caters to different purchasing needs: one for quote requests and another for direct purchases. This system is designed to streamline your experience, whether you’re gathering information for a potential project or making a direct purchase.
Cart:
For items available for direct purchase, our Cart system allows you to complete your transactions quickly and efficiently.
How to Use the Cart:
Adding Products: As you browse, add the products you wish to purchase directly to your Cart. This will help you manage your shopping and keep track of what you intend to buy.
Proceeding to Checkout: Once all items are added, click on the Cart icon (as shown above) to proceed to the Checkout page. Here, you’ll confirm your order details.
Entering Shipping and Payment Details: Input your shipping details and proceed to the payment page. You can choose your preferred payment method and then finalize your order by selecting 'Place Order'.
Order Confirmation and Updates: After placing your order, you will receive an order confirmation. Our team will keep you informed as your order is processed and shipped, ensuring a smooth and transparent purchasing experience.
This system is perfect for users who know exactly what they want and are ready to complete their purchase online.
Quote Basket:
Our Quote Basket is tailored for users who need to gather pricing information and product availability before making a final decision. This is particularly useful for large projects or bulk orders where customized pricing and terms may be necessary.
How to Use the Quote Basket:
Adding Products: As you browse through our website, simply add the products you’re interested in to the Quote Basket. This allows you to compile a comprehensive list of items you need for your project.
Viewing the Quote Summary: After you’ve selected all the necessary items, click on the Quote Basket icon (as shown above) to review your Quote Summary. This page provides an overview of all the products you've added, making it easy to ensure nothing has been overlooked.
Submitting Your Request: Once you're satisfied with your selection, click on 'My Quote Cart'. Enter your contact details so our team can get in touch with you. Finally, click 'Submit quote request'. Your request will be sent directly to our sales team, who will review your needs and provide you with the information and pricing for your specific quote.
This process ensures you receive tailored support and pricing, making it easier to plan and budget for your project.
FAQs
What is the difference between the Quote Basket and the Cart?
The Quote Basket is for requesting customized quotes, typically for larger projects or bulk orders. The Cart is for items that are available for immediate online purchase.
How will I be notified about the status of my order or quote request?
You will receive email notifications at various stages, whether it’s a quote request or a direct purchase. Our team will keep you updated on the status of your request or order.
What if I submit an order or quote at weekends?
Our team operate Monday to Friday. Any orders or quotes received over weekends will be actioned when our staff return to the office on Monday.